Recent purchase warranty request, board failed

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Recent purchase warranty request, board failed

Post by richardtomkins » Thu Dec 01, 2011 10:48 am

The S3C2440 board I purchased last month appears to have failed.
I have been documenting for a client how to recover from a failure.
Today, I formated the flash with Supervivi (where is the source code?) and the result was a giant string of failures. I have included a HyperTerminal Text Capture for you to observe.

Please advise how to obtain a warranty replacement.

Regards, Richard

esky-sh
Posts: 1435
Joined: Sat Dec 20, 2008 4:21 am

Re: Recent purchase warranty request, board failed

Post by esky-sh » Thu Dec 01, 2011 8:31 pm

Hi, Please provide more info. for the faliure. e.g. a serial log will be better.

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Re: Recent purchase warranty request, board failed

Post by richardtomkins » Thu Dec 01, 2011 8:44 pm

I thought I had attached a file, with a really, really, really, really, llllllooooonnnnngggg list of bad addresses that were displayed while excuting, bon part 0 320k 2368k.

Was that list not attached to my first posting?

If not, let me know and I will try again tommorrow, from the office.

Regards, Richard

esky-sh
Posts: 1435
Joined: Sat Dec 20, 2008 4:21 am

Re: Recent purchase warranty request, board failed

Post by esky-sh » Fri Dec 02, 2011 12:39 am

Had you ever loaded wince image to nand flash on your board before?
If true then this will be a normal case since wince mark all nand blocks for boot partitions to 'bad' status.
You can recover these 'bad' blocks to normal under you bootloader command line, when you try to install linux into your nand flash.

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Re: Recent purchase warranty request, board failed

Post by richardtomkins » Fri Dec 02, 2011 7:27 am

No no WinCE, just the board test program and the Linux image for the 4 inch LCD.

How do I get rid of these bad blocks.

rtt

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Re: Recent purchase warranty request, board failed

Post by richardtomkins » Fri Dec 02, 2011 8:54 am

Further to my previous post and in addition to my first post, I am again attempting to upload the log file from HyperTerminal of the list of bad blocks.

Regards, Richard

Every time I add the file the bbs places a message in orange at the top, saying,

The extension is not allowed or The extension txt is not allowed.

So here is the log from HyperTerminal

f
...........................................|..........................................................................................................................................


##### FriendlyARM BIOS 2.0 for 2440 #####

[x] format NAND FLASH for Linux

[v] Download vivi

[k] Download linux kernel

[y] Download root_yaffs image

[a] Absolute User Application

[n] Download Nboot for WinCE

[l] Download WinCE boot-logo

[w] Download WinCE NK.bin

[d] Download & Run

[z] Download zImage into RAM

[g] Boot linux from RAM

[f] Format the nand flash

Boot the system

[s] Set the boot parameters

Backup NAND Flash to HOST through USB(upload)

[r] Restore NAND Flash from HOST through USB

[q] Goto shell of vivi

Version: 1026-2K

Enter your selection: q
Supervivi> bon part 0 320k 2368k
doing partition
size = 0
size = 327680
size = 2424832
check bad block
part = 0 end = 327680
part = 1 end = 2424832
50000: is bad
70000: is bad
90000: is bad
B0000: is bad
D0000: is bad
F0000: is bad
110000: is bad
130000: is bad
150000: is bad
170000: is bad
190000: is bad
1B0000: is bad
1D0000: is bad
1F0000: is bad
210000: is bad
230000: is bad
part = 2 end = 268435456
250000: is bad
270000: is bad
290000: is bad
2B0000: is bad
2D0000: is bad
2F0000: is bad
310000: is bad
330000: is bad
350000: is bad
370000: is bad
390000: is bad
3B0000: is bad
3D0000: is bad
3F0000: is bad
410000: is bad
430000: is bad
450000: is bad
470000: is bad
490000: is bad
4B0000: is bad
4D0000: is bad
4F0000: is bad
510000: is bad
530000: is bad
550000: is bad
570000: is bad

F8B0000: is bad
F8D0000: is bad
F8F0000: is bad
F910000: is bad
F930000: is bad
F950000: is bad
F970000: is bad
F990000: is bad
F9B0000: is bad
F9D0000: is bad
F9F0000: is bad
FA10000: is bad
FA30000: is bad
FA50000: is bad
FA70000: is bad
FA90000: is bad
FAB0000: is bad
FAD0000: is bad
FAF0000: is bad
FB10000: is bad
FB30000: is bad
FB50000: is bad
FB70000: is bad
FB90000: is bad
FBB0000: is bad
FBD0000: is bad
FBF0000: is bad
FC10000: is bad
FC30000: is bad
FC50000: is bad
FC70000: is bad
FC90000: is bad
FCB0000: is bad
FCD0000: is bad
FCF0000: is bad
FD10000: is bad
FD30000: is bad
FD50000: is bad
FD70000: is bad
FD90000: is bad
FDB0000: is bad
FDD0000: is bad
FDF0000: is bad
FE10000: is bad
FE30000: is bad
FE50000: is bad
FE70000: is bad
FE90000: is bad
FEB0000: is bad
FED0000: is bad
FEF0000: is bad
FF10000: is bad
FF30000: is bad
FF50000: is bad
FF70000: is bad
FF90000: is bad
FFB0000: is bad
FFD0000: is bad
FFF0000: is bad



##### FriendlyARM BIOS 2.0 for 2440 #####

[x] format NAND FLASH for Linux

[v] Download vivi

[k] Download linux kernel

[y] Download root_yaffs image

[a] Absolute User Application

[n] Download Nboot for WinCE

[l] Download WinCE boot-logo

[w] Download WinCE NK.bin

[d] Download & Run

[z] Download zImage into RAM

[g] Boot linux from RAM

[f] Format the nand flash

Boot the system

[s] Set the boot parameters

Backup NAND Flash to HOST through USB(upload)

[r] Restore NAND Flash from HOST through USB

[q] Goto shell of vivi

Version: 1026-2K

Enter your selection:

esky-sh
Posts: 1435
Joined: Sat Dec 20, 2008 4:21 am

Re: Recent purchase warranty request, board failed

Post by esky-sh » Fri Dec 02, 2011 8:27 pm

had you tried 'x' and 'f' command inside bootloader menu? and what the result is?

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Re: Recent purchase warranty request, board failed

Post by richardtomkins » Fri Dec 02, 2011 8:49 pm

X is to format the flash for linux and f is to format the flash.

As you can see in my most recent post, the f is at the top of the page, having just been executed. I then entered the supervivi with q and proceeded to do bon part 0 320k 2368k. Right away the massive string of errors were listed.

I have also tried the x command a few times as well.

Am I missing something here that is not covered in your manual?

esky-sh
Posts: 1435
Joined: Sat Dec 20, 2008 4:21 am

Re: Recent purchase warranty request, board failed

Post by esky-sh » Sat Dec 03, 2011 1:02 am

someone with similar issue when they switching from different bootloader-->
http://mini2440.spaceopera.org/site/dev ... index.html

You may have a try to scrub nand flash in different bootloader(uboot).

P.S. 'bon' command is a bit retied in this version. you can go directly 'p' for partition in nand.

richardtomkins
Posts: 17
Joined: Wed Nov 02, 2011 9:19 am

Re: Recent purchase warranty request, board failed

Post by richardtomkins » Sat Dec 03, 2011 8:34 am

The document that is provided with your product specifically states the use of supervivi, bon to do a partition of nand, and then the individual files to load to install the Linux OS.

Are you saying that the procedure is now deprecated and replaced by, what?

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